Registering and Paying for After School Time
This year we will be utilizing a software system which will allow you to pick and choose which days you’d like your kids to attend, view their schedules to confirm when they are and aren’t signed up for care, update your credit card information, and view your payment history and receipts.
The program we use is called MindBody. If you have used this software at another business (maybe a gym or yoga studio) or as an adult member here at the NECC, you may already have an account. Once you log in or create your account, you will then be able to connect your children as family members.
After setting up your account, you should be able to enroll your kids in the program, but the initial account creation process and connecting to family members can be a little tricky so we are predicting some of you will run into technical trouble. Our Front Desk staff are not involved in the administration of the After School Time program, so if you have any problems or need to make modifications to your child’s schedule, please reach out to Ava (youth@necommunitycenter.org) or Elizabeth (operations@necommunitycenter.org).
Enrollment Schedule by Season:
Fall: September 5th, 2023 to November 30th, 2023 (Billing on 9/5, 10/1, 11/1, split into 3 equal payments)
Winter: December 1st, 2023 to February 29th, 2024 (Billing on the first of each month split into 3 equal payments)
Spring: March 1st, 2024 to June 11th, 2024 (Billing on the first of each month split into 4 equal payments)
Creating an Account
- To start click the “MindBody” button above
- “Create Account“
- “Continue with Email“
- Enter YOUR name (not your child’s), your email, and a password.
- Below the country field you can click “Add family“
- Add your kids’ names then click “Next“
Common Error Message: “A Mindbody account with this email already exists” If you run into this error, you already have an account, and will need to go back to the Sign In page and use the forgot password feature.
Switching Between Family Member's Accounts
When you log in, MindBody may prompt you to choose which family member’s account you want to use.
Once you choose an account to use, you can toggle between them. You will need to do this to: sign up multiple children, view your children’s schedules, update your payment information, and access enrollment. You can switch between family members by clicking your name in the top right corner, and then clicking the others listed in the drop down.
Adding Family Members to an Existing Account
If you logged in to a previously set up account but don’t see your children under relationships. Follow these steps to add them:
- Click your name in the top right corner
- “Add Family Member“
- You will be taken to a different account management page, scroll down and click “Add Family Member” again
- Enter your child’s first and last name
- “Add“
- You may need to go back to necommunitycenter.org in order to return to the NECC’s Mindbody site
Signing Up Each Season
- Go to NECC’s website, click MindBody, and login.
- Once in MindBody with a fully set up account, click the “After School Time” tab on the top of the page
- Click the “Sign Up Now” button under the current session
- If you do not see this button you may need to toggle to your child’s profile. You can do this by clicking your name in the top right corner, and then clicking your child’s name.
- Choose the dates your child will attend this season. You can quickly choose all the days of a week or all the Tuesdays, but clicking that row or column header.
- You will have the ability to pay for the entire session up front, or sign up as unpaid so you can take part in our regular monthly payment plan.
Payment Option 1. If you would like to be charged by the month, are a participant in the Community Fund, or are enrolling Mon-Fri and need the weekly discount to be applied:
- Click “Enroll as Unpaid“
- You’re all signed up! You will receive an email confirming your registration and listing out the dates you enrolled in.
Payment Option 2. If you would like to pay for the entire season upfront and are not taking place in full-week discounted pricing:
- Click “Enroll“
- Review your total and click “Check Out”
- Enter your credit card information and click “Place Order“
- You’re all signed up! You will receive one email confirming your registration and listing out the dates you enrolled in, and another that is a receipt for your payment.
Program Payment Schedule
When you enroll you will have the ability to pay for the entire session up front, or sign up as unpaid so you can take part in our regular monthly payment plan.
Billing happens on the first of each month (with the exception of Sept. 5). Billing will be split into equal amounts each month.
Those participating in the payment plan will have their enrollment fees broken up monthly. Billing will be split into equal amounts each month. We take all of the days a child is signed up each season and divide it by the number of months in the season.
Families participating in The Community Fund will have their fees adjusted based on their regular percentage reduction.
Enrollment Schedule by Season:
Fall: September 5th, 2023 to November 30th, 2023 (Billing on 9/5, 10/1, 11/1, split into 3 equal payments)
Winter: December 1st, 2023 to February 29th, 2024 (Billing on the first of each month split into 3 equal payments)
Spring: March 1st, 2024 to June 11th, 2024 (Billing on the first of each month split into 4 equal payments)
If you need accommodation to make our payment structure work for your family, please reach out to Ava, our Youth Programs Manager at youth@necommunitycenter.org
Refund Policy
In order to receive a credit for a future After School Time enrollment, you must withdraw your child from After School Time at least 2 business days prior to the day of care. Credit expires at the end of the school year.
If you withdraw your child from After School Time fewer than 2 business days prior, we will not be able to issue a credit. Exceptions if your child is experiencing symptoms of COVID-19 or has COVID-19, as kids are not allowed to visit the NECC if they have COVID-19.
Viewing your Child's After School Time Schedule
- Toggle to your child’s profile. You can do this by clicking your name in the top right corner, and then clicking your child’s.
- Click the “My Info” tab
- Click “My Schedule“
How to Update your Payment Information
- Sign into your MindBody account
- Confirm that you are in your profile and not your child’s
- Click the My Info tab
- Click either “Add” or “Edit” next to the Billing Information section.
- Enter your credit card info
- Click “Save“
*ACH Payments – While we do have the ability to take ACH payments, the system will not allow you to update that from your customer account. Please reach out to Ava or Elizabeth if you would like to update or add your checking account info.
