Lap Swim
On September 4, Governor Brown announced that pools in Multnomah County could reopen with a number of restrictions to support the health and safety of participants and staff.
We are excited to welcome you back to the pool for lap swim! In our efforts to support the health and well-being of participants and our staff, and to comply with the rigorous COVID-19 regulations specifically applicable to pool activities, we have adopted the following protocols. Please read them carefully before you come to swim.
Currently, Lap Swim required Advance Registration and is only open to those over the age of 13 with an active NECC Membership. To check on the status of your membership, take your membership off hold, or purchase a membership, contact our Front Desk at frontdesk@necommunitycenter.org
Covid-19 Safety Protocols
- Advance registration for lap swim is required. Starting October 14th you will sign up for swim times online through a system called MindBody. Follow the instructions below to create a log in and sign up to swim.
- The maximum number of lap swimmers is currently one per lane. The NECC may adjust the maximum number of lap swimmers, and at least one week in advance of the effective date will announce any changes on this page.
- Under Oregon law, the NECC is not required to have a Lifeguard on duty during lap swim; to comply with COVID-19 guidelines for pools, the NECC is required to have a dedicated distance-monitoring attendant on deck during lap swim, regardless of the number of swimmers. Please note that during scheduled lap swim, no lifeguard will be on duty; instead, the NECC will employ a distance-monitoring attendant on deck at all times. (You will be recognized most of these attendants as NECC staff members who previously acted and are certified as Lifeguards).
- Lap swim participants must follow the instructions of the physical-distancing attendant or, if applicable, a Lifeguard.
- Locker Rooms are not available for showering or changing at this time. It will be necessary to come to the pool dressed to swim and to leave the facility after toweling off in the pool area. To support appropriate water quality, please refrain from wearing lotion.
- Kickboards will be available; participants must provide all other equipment they wish to use.
- Participants must strictly adhere to scheduled times in order to maximize swim time and to ensure appropriate physical distancing guidelines are met.
- For those swimming outside of our main facility hours: Arrive at the facility at least 5 minutes before your scheduled swim time. A staff member will let you into the building 5 minutes before the start and direct you to enter the pool area through the lobby door.
- For those swimming while the facility is open: Enter the facility no more than 5 minutes before your schedule swim time. Check in with the front desk and and enter the pool area through the lobby door. Please do not gather in the lobby.
- Place your items in your assigned location, and wait in that location with your mask on until directed by the Attendant to enter the pool.
- Maintain 6’ between you and other participants and staff, take a rinsing shower at the on-deck shower. Immediately enter your assigned lane at the assigned location. If you need assistance in entering the pool (such as access to the ladder or stairs), talk with the attendant before leaving your assigned area. You may place water bottles, goggles, or any of your personal swim equipment at that location. If you need to stop during your swim session, you should stop at the end at which you entered the pool.
- The attendant will give swimmers a 5-minute warning before the end of lap swim. At the conclusion of lap swim, promptly exit the pool and walk clockwise around to the bleacher area; maintain at least 6’ of distance, and wait until the area is cleared before retrieving your items.
- You may towel off and leave through the lobby door.
We understand that the exacting nature of these requirements may feel very restrictive. We have adopted these processes to best support the health and safety of participants and our staff, and to meet the numerous local health guidelines for pool operations. We will continue to evaluate our aquatics programs to make any adjustments we deem appropriate.
Advance Registration
Remember, to sign up you must…
- be a current NECC member
- be over 13 years old
- be prepared to swim laps across the pool
We ask that you restrict your swims to 2 per week to make sure everyone gets a chance to get in the pool.
First Time? Create a Log In
All members will already have an account in this new system, and will just need to create a password to use it. If you have any trouble at all signing up, email Elizabeth at operations@necommunitycenter.org
- To start CLICK HERE
- Click Sign in in the top right corner
- In the sign in box, click “Need New Password“
- Enter the email you gave us when you signed up for membership
- In this new system, different people cannot share an email address. If you and another person in your family have the same email address listed on your NECC account, you will need to provide us with an additional email. Email Elizabeth at operations@necommunitycenter.org to add another email.
- Check your email for a link to create a new password. The name will be Northeast Community Center and the email will end with @mindbody.com
- Click on “Create New Password“
- Enter your desired password
- You will be presented with our liability waver, please sign the waiver (even if you have before).
- Check to make sure the info we have for you is correct. Choose “Edit” to make any changes.
- You may not see any family members listed at this time. Do not add any of them to the system just yet, your profile will be connected to them soon.
See available times and sign yourself up
- To start CLICK HERE
- Choose the Aquatics tab at the top of the page
- Find the swim time you would like to sign up for and choose “Sign Up Now“
- Choose “Myself” under “Make a Reservation For“
- Choose “Register as Unpaid”
- You will also see a box asking if you want to make a recurring reservation. Because we are only allowing registration 1 week ahead of time, this is not an option.
- You’re all signed up! You will receive an email confirming your registration and reminding you of our Covid-19 protocols.
Signing someone in your household up
- To start CLICK HERE
- Choose the Aquatics tab at the top of the page
- Find the swim time you would like to sign up for and choose “Sign Up Now“
- Choose “Someone Else” under “Make a Reservation For“
- Enter their full name in the provided text box. The person you’re signing up MUST be over the age of 13.
- Uncheck “Pay for this Client“
- Choose “Register as Unpaid“
- You’re all signed up! You will receive an email confirming your registration and reminding you of our Covid-19 protocols.
If you would like to sign up for more than two slots in a week, go back to the Aquatics tab and follow the instructions again. Right now you will only be able to sign up for two slots a week, until we get a better understanding of current demand. If you would like to swim more than two slots/week, you may contact the Front Desk to register for any unfilled slots 24 hours in advance.
Having trouble signing up? Here are ways to fix some common problems.
If your browser cannot open the links listed above
This new system cannot be used with Internet Explorer. You will need to use one of the following browsers: Chrome, Firefox, Safari, Edge
If you encounter an error message mentioning “Service Category”
Make sure you are choosing the “Register as Unpaid” button in the box on the left after selecting your slot. Other options will not let you reserve a time.
If you encounter an error message saying “lap swim has a prerequisite that isn’t represented in your information”
Lap Swim is restricted to those 13 and older. If you are trying to sign up your kid who is under 13, this message will appear. It will also show if you do not have a birthday listed in our system. You can add a birthday under the ‘My Info’ tab or by emailing operations@necommunitycenter.org
