Mindbody

First Time Logging into our shiny new system, MindBody?

All NECC members and persons who have recently participated in NECC programs and swim lessons should already have an account in this new system, and will just need to create a password to use it. If you have any trouble at all signing up, email NECC’s Operations Coordinator, Elizabeth Hill, at operations@necommunitycenter.org

Creating or Setting up Your Account

• To start CLICK HERE 
• Click Sign in in the top right corner
• In the sign in box, click “Create Account“
• Enter your email
  • If your email is already in use:
    • In the sign in box, click “Need New Password“
    • Enter the email you gave us when you signed up for membership
    • Check your email for a link to create a new password. The name will be Northeast Community Center and the email will end with @mindbody.com
    • Click on “Create New Password“
    • Enter your desired password
    • You will be presented with our liability waver, please sign the waiver (even if you have before).
    • Check to make sure the info we have for you is correct. Choose “Edit” to make any changes.
    • You may not see any family members listed at this time. Do not add any of them to the system just yet, your profile will be connected to them soon.
  • If you are prompted to create an account
    • Enter in your contact information
    • Scroll down to review and sign our updated liability waiver
    • Click Create Account and answer CAPTCHA questions

In this new system, different people cannot share an email address. If you and another person in your family have the same email address listed on your NECC account and want to have separate log ins, you will need to provide us with an additional email. Email Elizabeth at operations@necommunitycenter.org to add another email.

Signing up for class or swim time – Members

• After setting up your account, go to the relevant tab on the top of the page
  • If you’re coming from the NECC website, choose the “Register” button in the top right of the screen
• Find the class you would like to sign up for and choose “Sign Up Now“
• Choose “Make a Single Reservation“
• You’re all signed up! You will receive an email confirming your registration and reminding you of any Covid-19 protocols. If you have signed up for a virtual class you will receive a separate email with an access link closer to when class starts.

Signing up for class or swim time – Non-Members

• After setting up your account, go to the relevant tab on the top of the page
  • If you’re coming from the NECC website, choose the “Register” button in the top right of the screen
• Find the class you would like to sign up for and choose “Sign Up Now“
• Choose “Myself” under “Make a Reservation For“
• Choose “Make a Single Reservation“
• Review your cart and click “Check Out“
• Enter your payment information and choose “Place Order“
• You’re all signed up! You will receive an email confirming your registration and reminding you of any Covid-19 protocols. If you have signed up for a virtual class you will receive a separate email with an access link closer to when class starts.

Enrolling in Out of School Care

• After setting up your account, go to the Youth tab on the top of the page
  • If you’re coming from the NECC website, choose the “Register” button in the top right of the screen
• Find the class you would like to sign up for and choose “Sign Up Now“
• Choose “Enroll – NAME” for the child you are signing up
  • If you would like to sign up for multiple weeks or multiple children, go back to the Youth tab and repeat the process
• Review your cart and click “Check Out“
• Enter your payment information and choose “Place Order“
• You’re all set! You should receive an email confirming your registration and reminding you of our Covid-19 protocols.

Having trouble signing up? Here are ways to fix some common problems.

If your browser cannot open the links listed above
This new system cannot be used with Internet Explorer. You will need to use one of the following browsers: Chrome, Firefox, Safari, Edge

If you are a member and it is asking you to pay
Make sure you are choosing the “Register as Unpaid” button in the box on the left after selecting your slot. Other options will require you pay a drop in fee. Staff will confirm your membership after you make a reservation.

If you encounter an error message saying the activity/class “has a prerequisite that isn’t represented in your information”
Activities and classes often have age restrictions. If you are trying to sign up someone who not within the correct age range, this message will appear. It will also show if you do not have a birthday listed in our system. You can add a birthday under the ‘My Info’ tab or by emailing operations@necommunitycenter.org